At Melissa, we are committed to delivering your order with care, speed, and transparency. We offer reliable shipping options across Indonesia through our trusted courier partners.

Order Processing

All orders are processed within 2–3 business days after payment confirmation. During peak periods, processing times may be slightly extended. You will receive a notification once your order has been dispatched.

Delivery Methods

Standard Shipping: JNE & SiCepat:

Estimated delivery: 2–3 business days

Next Day Delivery: JNE & SiCepat

Jakarta: Within 1 business day

Outside Jakarta: within 1–2 business days

Same-Day Delivery: GoSend

Available for Greater Jakarta Area.• Place your order before 12:00 PM WIB for same-day delivery• Orders placed after the cut-off will be processed the next business day.

Cut-off Times

Standard Shipping: 2:00 PM WIB• Same-Day Delivery: 12:00 PM WIB

Important Note

While we strive to ensure timely delivery, please note that shipping timelines are estimates and may vary due to courier operations beyond our control. Melissa is not liable for delays caused by external carriers.